Recently, a breach of contract lawsuit was filed against AT&T by Patrick Hendricks after he received an extra charge on his cell phone bill. After being charged double his normal monthly bill, Hendricks hired an independent consulting firm to investigate AT&T. This ultimately led to his filing a class action breach of contract lawsuit. The suit claims that AT&T regularly and intentionally overcharge users. The consulting firm found that AT&T's bills for iPhone and iPad users "systematically overstate web server traffic by 7-14%." In one case, it found the bill was overstated by 300%! This is clearly unacceptable.
An interesting test that the consulting firm performed was with a brand new iPhone that had all of the services disabled. After 10 days, AT&T said the phone had used 2,292 KB of data, even though the phone was not used EVER during that time period. This class action suit includes the following charges: breach of contract, unjust enrichment, and unlawful, unfair and fraudulent business practices in violation of the Unfair Competition Law in the California Business and Professions Code.
I am experiencing the same difficulty with AT&T now. They are accelerating my GB and I'm not even using it. I was over 6 GB's last month and after beginning my billing cycle today, went to 3GB of the monthly 5gb in about an hour today without doing anything on the computer. It's fraudulent. Help.
Posted by: Jennifer St. Claire | September 8, 2015 at 06:05 PM